Effective Date: January 1, 2026
Last Updated: January 1, 2026
Tortuga Casino is committed to protecting the privacy and security of our users in Canada. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access Tortuga Casino services, including the Tortuga Casino login portal and promotional offerings such as the Tortuga Casino bonus programs.
When you register an account at Casino Tortuga or use our services, we collect various types of information to provide you with a secure and personalized gaming experience. The information we gather falls into several categories.
During the registration process at Tortuga Casino Canada, we collect identifying information necessary to verify your identity and comply with regulatory requirements. This includes but is not limited to:
We automatically collect technical data when you access Casino Tortuga services. This information helps us improve platform performance and enhance security measures:
When you contact Tortuga Casino customer support or participate in promotional activities, we retain records of your communications. This includes correspondence via email, live chat, telephone, and any feedback you provide regarding our services.
Tortuga Casino processes your personal data for specific purposes that enable us to provide quality gaming services while maintaining legal compliance and platform security.
Your information is used to create and maintain your Tortuga Casino account, facilitate the Tortuga Casino login process, and verify your identity. We process your data to manage deposits, withdrawals, and enable participation in Tortuga Casino bonus programs and promotional offers.
Casino Tortuga operates under strict regulatory frameworks in Canada. We use your information to comply with anti-money laundering regulations, prevent fraud, verify age requirements, and fulfill reporting obligations to gaming authorities.
We analyze aggregated and anonymized data to enhance user experience at Tortuga Casino Canada. This includes optimizing platform performance, developing new features, and tailoring content to user preferences.
With your consent, we may send promotional materials about Casino Tortuga services, including information about the Tortuga Casino bonus offerings, new game releases, and exclusive promotions. You retain the right to opt out of marketing communications at any time.
Tortuga Casino does not sell your personal information to third parties. However, we may share your data with trusted partners and service providers under specific circumstances.
We engage third-party vendors to support Casino Tortuga operations, including payment processors, identity verification services, customer support platforms, and marketing agencies. These providers are contractually obligated to maintain data confidentiality and security.
Tortuga Casino may disclose your information when required by law, court order, or regulatory authority in Canada. We may also share data to prevent fraud, enforce our terms of service, or protect the rights and safety of our users.
In the event of a merger, acquisition, or sale of assets involving Casino Tortuga, your personal information may be transferred to the acquiring entity. We will notify users of any such changes and provide options regarding their data.
Tortuga Casino implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include industry-standard encryption technologies and secure data storage systems.
All sensitive data transmitted through Tortuga Casino Canada, including Tortuga Casino login credentials and payment information, is encrypted using SSL/TLS protocols. We maintain firewalls and intrusion detection systems to safeguard our infrastructure.
Access to personal information at Casino Tortuga is restricted to authorized personnel who require the data to perform their duties. We enforce strict authentication procedures and regularly review access privileges.
Tortuga Casino conducts periodic security audits and vulnerability assessments to identify and address potential risks. We continuously update our security practices in response to emerging threats.
We retain your personal information for as long as your Tortuga Casino account remains active and for a reasonable period thereafter as required by legal obligations, dispute resolution, and enforcement of our agreements.
Following account closure, Casino Tortuga will retain certain data for compliance purposes, typically for a period of seven years. After this retention period, we securely delete or anonymize your information unless extended retention is required by law.
As a user of Tortuga Casino Canada, you have specific rights regarding your personal information under Canadian privacy legislation.
You have the right to access your personal data held by Casino Tortuga and request corrections to inaccurate or incomplete information. You can review and update most account details through your Tortuga Casino login portal.
Upon request, Tortuga Casino will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format where technically feasible.
You may request deletion of your personal data, subject to legal retention requirements. Casino Tortuga will honor deletion requests unless we are required to maintain the information for compliance, legal defense, or legitimate business purposes.
You can withdraw consent for marketing communications from Tortuga Casino at any time. However, withdrawal of consent for essential processing activities may prevent us from providing services and may result in account closure.
Tortuga Casino uses cookies and similar technologies to enhance user experience, analyze site usage, and deliver personalized content. Our cookie policy applies to all users accessing Casino Tortuga services.
We deploy several categories of cookies on Tortuga Casino Canada:
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may limit functionality on Casino Tortuga and affect your ability to access specific features.
Tortuga Casino may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party platforms you visit.
Casino Tortuga services are strictly intended for individuals aged 19 years or older in Canada. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from someone under the legal age, we will promptly delete such information.
While Tortuga Casino Canada primarily processes data within Canada, certain service providers may be located in other jurisdictions. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.
Casino Tortuga reserves the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We will notify users of material changes through email or prominent notice on our platform.
Continued use of Tortuga Casino services after policy updates constitutes acceptance of the revised terms. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or how Casino Tortuga handles your personal information, please contact our Privacy Officer:
Privacy Officer
Tortuga Casino
Email: privacy@casinotortuga.app
Response Time: We aim to respond to all privacy inquiries within 30 days.
Tortuga Casino Canada operates in compliance with applicable Canadian privacy legislation. If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada.
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Toll-Free: 1-800-282-1376
By using Casino Tortuga services, including accessing your Tortuga Casino login, participating in Tortuga Casino bonus programs, or engaging with any aspect of our platform, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
This Privacy Policy is effective as of January 1, 2026, and applies to all users of Tortuga Casino services in Canada.
